Privacy Policy

Radiant Notes eLibrary (“Radiant Notes”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your personal information when you use the Radiant Notes eLibrary mobile application, website, and related services (collectively, the “Services”).

By using our Services, you agree to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect

To provide and improve our Services, we may collect the following information:

Personal Information

When you register or subscribe, we may collect:

• Full name
• Email address
• Phone number (if provided)
• Password (stored in encrypted form)
• Subscription details
• Transaction information
• Customer support communications

We do not store your complete credit or debit card details. Payments are securely processed through authorized payment providers.

Device and Usage Information

We may automatically collect:

• Device model
• Operating system
• App version
• Device identifiers
• IP address
• Country or city-level location
• Time zone
• Crash reports
• Performance diagnostics
• Features used
• Pages viewed
• Session duration

This information helps us improve the performance, security, and reliability of our Services.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Remember login sessions
• Store user preferences
• Improve website functionality
• Analyze website traffic
• Enhance user experience

You can disable cookies through your browser settings, although some website features may not function properly.

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Provide access to educational content
• Process subscriptions and payments
• Deliver ebooks, notes, quizzes, mock exams, and other educational resources
• Respond to customer support requests
• Improve app performance and user experience
• Maintain security and prevent fraud
• Send important service-related notifications
• Comply with applicable legal obligations

3. Medical Disclaimer

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with:

Service Providers

Trusted third-party providers that assist us with:

• Payment processing
• Cloud hosting
• Authentication
• Customer support
• Analytics
• Crash reporting

Legal Requirements

When required by law or legal process.

Business Transfers

If Radiant Notes is involved in a merger, acquisition, or sale of assets.

5. Third-Party Services

Our Services may integrate with trusted third-party providers necessary to operate the application.

These may include:

• Google Play Billing
• Apple In-App Purchases
• Firebase Authentication (if used)
• Firebase Analytics (if used)
• Firebase Crashlytics (if used)
• Google Sign-In (if enabled)
• Apple Sign-In (if enabled)

These providers may collect and process information in accordance with their own privacy policies.

6. Data Security

We implement appropriate technical and organizational safeguards to protect your information, including:

• Encryption of sensitive information
• Secure authentication
• Access controls
• Secure cloud infrastructure
• Routine security updates
• Backup procedures

Although we take reasonable steps to protect your information, no method of electronic transmission or storage is completely secure.

7. Data Retention

We retain personal information only for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Generally:

• Account information is retained while your account remains active.
• Subscription and transaction records may be retained as required by applicable financial and legal regulations.
• Analytics and diagnostic information may be retained for up to 24 months to improve application performance and security.
• Customer support communications may be retained to improve our services and comply with legal obligations.

If you request deletion of your account, we will delete or anonymize your personal information within 30 days, unless we are legally required to retain certain information.

8. Account Deletion

You may request deletion of your account at any time by contacting us.

After verification:

• Your account will be permanently deleted.
• Personal information will be deleted or anonymized.
• Certain information may be retained where required by law.

To request account deletion, contact: theradiantnotes@gmail.com

9. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent where applicable
• Restrict certain processing
• Request data portability
• Object to certain processing activities

To exercise these rights, contact: theradiantnotes@gmail.com

10. Children's Privacy

Radiant Notes is intended for users aged 18 years and older.

We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child, we will promptly delete such information.

11. International Data Transfers

Your information may be stored or processed on servers located outside your country of residence.

Where applicable, we take appropriate measures to ensure that your personal information remains protected in accordance with applicable privacy laws.

12. Cookies Policy

Our website may use:

Session Cookies

These are deleted automatically when you close your browser.

Persistent Cookies

These may remain on your device for up to 12 months to remember your preferences and improve your experience.

You may disable cookies through your browser settings.

13. External Links

Our Services may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

Users should review the privacy policies of any external websites they visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When significant changes are made, we will update the Effective Date on this page.

Your continued use of the Services after changes become effective constitutes acceptance of the revised Privacy Policy.